Clarity affords focus.
Beyond Duty of Care and Talent Management
International Care believes organizations and their teams can gain resilience and thrive in spite of stressful circumstances, when the individuals self care and agency policy and practices are designed and managed to optimize staff care and emotional wellness.
Whole person development is essential when leading in global mobility. Staff and leadership growth, candidacy and pre-assignment assessment, psychological evaluations, counseling and training are vital elements that will empower you to have a healthy workforce.
- sTAFF cARE & EMOTIONAL wELLNESS
- faces of staff care
- leadership development & POLICY
Quality staff care creates an emotionally resilient and productive workforce.
Organizations, teams and their people can thrive and even gain resilience in spite of stressful circumstances, when the individuals self care and agency policy and practices are designed and managed to optimize staff care and emotional wellness.
Our services are performed by experienced professionals who have lived and worked in challenging international settings and are informed by best and emerging practices in the ﬁeld of staff care to international NGO’s and faith based mission organizations. Our service consultants will help develop staff care plans and initiatives tailored to your organization and its teams in their own unique settings that will optimize individual, team and organization resilience, wellness and productivity.
STAFF CARE SERVICES TO INDIVIDUALS AND FAMILIES
Cross cultural resilience and well being assessments.
The three top ranking reasons that cross cultural assignments fail are: inability to adapt to the new culture (or team), spouse dissatisfaction, and familial concerns. Our certiﬁed coaches use the Cerny Smith assessment, CSA, as a powerful tool to identify and address such challenges to resilience and emotional wellness. The CSA can be used pre-deployment to inform training, and provide a clear baseline of well being. The CSA is valuable during assignment to evaluate and inform self care practices and consultant interventions.
Pre, post and during assignment support consultations
Our coaching and counseling consultants offer consistent support to staff by telephone, video, or face to face. Stress, anxiety, depression, and relational conﬂict are common in unfamiliar and stressful locations. Our consultants offer support, direction, accountability for staff emotional wellness self care activities.
Healthy reintegration through the transition seasons provides each individual with the value and support that is needed. Our intensive program restores, revitalizes and renews. Click here to learn more about Debriefing & Revival.
Traumatic stress/Critical incident debrieﬁng
Individuals and teams often struggle to regain resilience and full capacity following highly stressful, traumatic events. Our consultants are experienced and sensitive to many types of traumatic events common in the ﬁeld, and offer skilled and compassionate aid to manage crisis and bring needed emotional care. We serve those experiencing the trauma,and team leadership for response plans to restore resilience and full functioning to the team.
Stress and Time Management
Unfamiliar and unstable often create unprecedented stress levels and can unravel their time and productivity management skills and habits. timely coaching interventions to optimize stress self care results in a thriving,productive worker. Productivity rises while absenteeism staff attrition and training requirements are reduced.
Resilience and Emotional Wellness Inventory
This inventory is for people investing in their own resilience and emotional wellness. Designed to be completed monthly by computer, this inventory tracks trends and patterns in emotional well being, builds awareness and prompts action for self care & work/life balance. The inventory assists your emotional wellness coach, to stay informed and engaged in supporting your wellness status and growth.
In the ﬁelds of humanitarian aid and faith based mission organizations there has been signiﬁcant progress in the development of staff care policy and programs. Initial studies indicate promising results from staff care initiatives. NGO staff care development builds on the proven ﬁndings of enhanced productivity and bottom line return on investment from corporate staff care.
Employee Assistance Programs
Coupled with genuine concern for their staff deployed in challenging and unstable settings, organizations have made strides in advancing staff care practices. The approaches have been as diverse as the mission and settings of the mission organizations and as outcomes of these approaches are studied, best practice standards are evolving.
What Is Staff Care?
Organizationally speaking staff care is the activities and policy of departments that directly participate in staff well being and offer programs and resources enhancing their emotional wellness. Human resources, health and occupational safety,capitalized communications, and facilities are department examples. Staff emotional wellness and resilience result when departments work together in cohesive fashion to strengthen individual and team wellness and resilience.
Self care is a term related to staff. Staff care is the organizations value for and activities directed to staff well being. Self care is the individuals value for and activities toward their own well being. Staff care promotes an offers resources enhancing self care. Together,organization staff care and individual self care work synergistically to create a thriving,productive work force and culture. Sophisticated and mature staff committed to their own emotional well being and professional longevity are attracted to those organizations that tangibly value staff well being. Together they create a healthy and productive organizational culture.
Staff well being improves work quality and output improves, while absenteeism and staff attrition are diminished.
ORGANIZATIONAL ASSESSMENT AND POLICY
Every organization has a culture and policies that impact staff resilience, wellbeing and ultimately individual and organizational performance. Our consultants can develop or advise on staff care policy and practice, delivering programs and services that build team and individual resilience, performance & productivity.
TRAINING AND WORKSHOPS
We offer virtual and on site trainings tailored to your teams specific needs, challenges and dynamics. Engaging participatory trainings enhance knowledge and skill acquisition, demonstration and consistent application. Research in organization psychology repeatedly demonstrates that the triad of group training, individual coaching and group peer support teams leads to the most powerful and lasting growth and development. Best practice staff care requires all three elements for maximal results.
PEER SUPPORT TEAM DEVELOPMENT
Peer support teams encourage lasting change building resilience and emotional wellbeing. Internal support teams, when well designed and guided are powerful sources of support and reinforce individual self care initiatives. Sub groups can be created to address specific events or topics of concern. Best results follow when peer support teams are coupled with group training events and individual coaching.
Q: Is the plan “portable”- can I keep it if I change employer or agency?
Q How do I pay for the plan?
A. The plan can be paid for by check, money order or electronic payment. Plans are charged, quarterly, annually or bi-annually.
Q: Can I change to another staff care plan?
A. Yes, after 3 months.
Q: Do you keep records or ﬁles about me, and what about conﬁdentiality?
A. Your records are kept conﬁdentially and are not shared outside of International Care without your permission. Internally your records are kept by a record manager. Limited access is allowed to your coach/counselor, at the direction of the Emotional Wellness Services Director. We keep records to monitor trends and changes in your well being and. They allow us to give you the best quality care over time. Your agency/family/etc. will not have access to your records.
Q: Can I request a different care provider?
A. Yes, we know that the right connection is vital for your greatest well being. We prayerfully give our best effort in matching your need with the best provider, and we will adjust to your needs.
Q: Can I have my pastoral care provider, provide the additional monthly services available to me?
A. Yes, if they have the necessary skills to.
Q: Can I begin a plan at any time during the month?
A. Yes. Your fee will be prorated accordingly.
Do you have a challenge we can help you with?